How to Choose a Headset

By Nicole Tinkham


When it comes to purchasing a headset for the office, you are faced with many options. Some of the things you must consider include what you’re connecting the headset to (desk phone, computer, home phone, etc.), whether or not to go wireless, noise-canceling vs voice-tube, the way it’s worn (over the head vs over the ear), and much more. Don’t feel overwhelmed though, we’re here to help! Use this blog as a buying guide to choosing the perfect headset for your office.

What will it connect to?

The first thing you must consider is what the headset will be connecting to. Remember, not all headsets will connect to each option listed below! If you are browsing our catalog, each headset is clearly labeled with what it can be connected to. See below for your connection options.

  • Desk phones: You will find that most headsets can be used with corded desk phones. If the headset needs to be connected to a wireless phone, the handset must have a headphone jack or the base needs to have a wireless port.
  • PC phones: These usually connect with a USB cord. It’s a good idea to look for headsets that can connect to both computers and desk phones.
  • Mobile phones: Cell phone headsets are also available providing a wireless connection through Bluetooth.
  • Conference calls: These are able to connect to other headsets.

Wireless Features

The next big thing you have to think about is whether or not you want to go wireless. There are many benefits to going wireless with reduced cord clutter and the ability to roam the office while on a call.

DECT technology: Provides a low interference with high quality audio. This technology also allows for up to 350 feet of wireless connection.

Bluetooth: Bluetooth allows you to use your wireless headset up to 33 feet away.



Pictured: GN8210 Digital Headset Amplifier

If you decided to stick with a corded headset, chances are, you will also need an amplifier. This is used to connect your headset to the telephone. The amplifier has two cords, one that plugs into the telephone and the other that connects to the headset. Amplifiers often include speaker volume, microphone volume, compatibility settings, and a mute button. They do run on batteries so with time, they will need to be replaced. Please note: direct connect cables are also used for connecting the headset to the telephone.

Noise-Canceling vs Voice-Tube

If working in a loud environment, you may want to consider a noise-canceling headset as these make your voice clearer and easier to hear on the other end. These types of headsets do not however make hearing easier on your end. Noise-canceling headsets work by targeting your voice on the front side of the microphone while the back side reduces the background noise. We say “reduce” because not all background noise will be eliminated, but up to 75% will be.

Voice-tube headsets are ideal if you are not working in a noisy environment. This will give your caller a crisp and clear sound quality. If unsure of whether or not you have a noisy background, just have someone make a test call. If they hear background noise, you will likely need to go with a noise-canceling headset. If not, save some money and go with a voice-tube headset.

Over the head or over the ear?


Pictured: SupraPlus Over- Head Wideband Professional Headset and Mirage Over- the- Ear Telephone Headset

When it comes to how the headset is worn, it’s all up to personal preference. There are headsets that are worn over the head and others that are only over the ear. Over-the-head headsets tend to work great in louder environments because they provide a full ear cushion which eliminates background noise. While the over-the-ear style is quick and easy to put on and take off, over-the-head headsets offer more stability. If you have a hard time deciding between the two, there’s always convertible headsets that can be worn both ways as well as behind the head.

Monaural or Binaural?


Pictured: CS510 Monaural Over- the- Head Wireless Headset and CS520 Binaural Over- the- Head Wireless Headset

Monaural is a headset with only one earpiece while binaural has both earpieces. When choosing between the two, consider your environment and the way you interact with those around you. If you are working in a noisy environment, we suggest going with a dual-earpiece style. If you interact with co-workers and need to hear what’s going on in the office, you may want to consider a monaural headset. Headsets tend to be quite versatile so they can be worn on either ear and the microphone can be used on either side.

As you can see, there are many options to consider when choosing a headset. Don’t get too caught up with all the choices presented in this blog, though. While knowing your options is important, it can also become overwhelming. Here are some headsets that we recommend to help you get started. If you need further help with your headset purchase, don’t hesitate to stop in or give us a call (941-747-2995).

  • Looking for a wireless headset that has a lot to offer? The Plantronics Savi 740 Multi-device Wireless Headset connects to mobile, PC, and office phones and provides a lightweight convertible design allowing you to choose between the three wearing styles.
  • Do you prefer a basic corded headset, perfect for all day use? The Plantronics SupraPlus Wideband Headset is an over-the-head style and comes in both monaural and binaural with either noise-canceling or voice-tube microphones.
  • Are you looking for an over-the-ear headset with comfort in mind that’s within your budget? Try the Plantronics Tristar Headset. It’s designed for comfort and much less than going wireless.
  • Looking for a Bluetooth headset to use with your mobile phone or PC? Check out the Logitech Wireless Headset H800!
  • If you’re looking for the very basics, you may want to go with the Jabra Biz 1900 Series Corded Headset. This is a very simple headset that will save you money if you don’t need anything too fancy.

2 thoughts on “How to Choose a Headset

  1. Thanks for good suggestion, my earlier Headset have not Noise cancelation facility. It was useless in noisy area, now I have purchase Jabra Pro 9400 which includes this facility and I have no any complaint. with this.

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